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  • November 8, 2023
  • by Jef Kay

Attempting to understand the intricate details of your insurance policy can be daunting. One such element that often puzzles policyholders is the concept of insurance excess. While many know it exists, the nuances of how it works elude many. 

Here are five essential things you probably didn’t know about insurance excess:

1. What is an Excess, and Why Do You Have One?

At its core, an excess is the initial amount of money you must pay towards any loss covered by your insurance policy. This financial contribution ensures that people don’t claim for incidents they could manage, thereby keeping insurance affordable. It also encourages individuals to take responsibility for their safety and belongings.

2. Did You Know That Your Excess Can Qualify For Reimbursement?

Where someone else is at fault for your loss, your insurer may recover the claim’s cost from them or their insurer. If successful, your insurer reimburses the excess you paid. However, this recovery isn’t guaranteed and depends on various factors, making it a complex process.

3. Not Getting Reimbursed Doesn’t Imply Blame

Contrary to common belief, no excess reimbursement doesn’t imply that you’re to blame for the incident. An excess is a standard part of your policy, applicable regardless of fault. Whether it’s a car accident or a home burglary, it remains a constant.

Examples of Situations Where Excess Might Not Be Reimbursed

  • Hit-and-Run Accidents If an unknown driver causes damage to your vehicle and flees the scene, it can be challenging to identify the responsible party and make a recovery, resulting in you having to cover the excess.
  • Uninsured or Underinsured Drivers If you’re involved in an accident with an uninsured or underinsured driver, your insurer may not be able to recover the excess from the other party, leaving you responsible for it.
  • No Witnesses or Admissions of Fault When no witnesses are present, and the at-fault party doesn’t admit liability, the recovery process becomes more complicated, and your excess may go unreimbursed.
  • Inability to Pay: Even if you can identify the responsible party, they may not have the financial means to cover the claim, making excess recovery difficult.

4. Excesses Can Vary Within the Same Policy

Insurance policies feature a standard excess that policyholders can sometimes adjust to customise their coverage. Additionally, there might be additional excesses for riskier situations, and these excess amounts usually accumulate. For instance, if you have a policy with a standard $500 excess and an additional $750 excess for young drivers, the total in case of an accident involving a young driver would be $1250.

5. Excesses Are Event-Based, Not Claim or Policy-Based

Insurance excesses cover specific events, such as theft or damage. Each event corresponds to a separate excess payment. For example, if you fall victim to a home robbery twice, you’ll pay an excess for each incident. However, if your property sustains damage from a fire, and you claim against your home and contents policies with the same insurer, you may only pay one excess since it’s considered a single event.

Understanding these nuances can save you from financial surprises and ensure you make informed decisions when dealing with insurance claims. So, the next time you review your policy, keep these five points in mind!

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