Frequently Asked Questions

Below are some of our frequently asked questions – chances are you can find the answer to your question here.
If not, please don’t hesitate to contact us.


I’ve never heard of Newsletter Ready – can I trust you?
Yes, you can. Newsletter Ready is a New Zealand founded company specialising in digital marketing communications. It is powered by an experienced team of copywriters and marketers who look after email marketing and social media for many large New Zealand businesses operating from all parts of the country, so you are in very capable and trustworthy hands. We are happy to share references if required.

Who designs my newsletters and social media sites, and who does the actual newsletter sends and social media posting?
We do everything in house; design, write, send the emails and manage client social media sites. Everything we do is according to the industry’s best practices.

Who writes all the content
We do! We engage copywriters to produce New Zealand relevant content to meet our business clients needs. Content is categorised under business categories, eg, construction, retail, professional services and others. See our Article Library page for all categories.

Will my emails be compliant with New Zealand’s Anti-Spam laws?
Yes – Newsletter Ready is fully compliant with the Unsolicited Electronic Messages Act 2007.

I don’t want my valuable database to fall in the wrong hands. Is it safe with you?
Yes it is. We do not share your database with anyone and will not attempt to sell it. We store it in very secure servers. Please see our Privacy policy for more detail.

Can I change or cancel my subscription at any time?
Yes, there are no minimum contract terms or penalty fees to be concerned about, all we require is an email from you giving us 30 days notice to cancel or make a change.


Email Newsletter FAQs

How does your email newsletter service work?
Each month we will send you a preview of your next newsletter containing a pre-scripted introduction, recommended articles most relevant for your industry and customer base, and also alternative articles you may prefer. If you wish to change your introduction or the selected articles, simply click on the ‘Change’ icon within the email and fill in an easy Change-form telling us your changes. If you are happy with the preview newsletter, do nothing and we shall forward it directly to your customers on your behalf.

I don’t have time to write an introduction or find articles for my newsletter – is this a problem?
No problem at all – that is our job, we do everything! Each month we collate industry-relevant articles and write an introduction for you. It’s up to you if you want to change this. It is very easy and can take less than a couple of minutes each month. If you would like a bespoke article specifically about your business, let us know and we can call you each month.

How much does it cost?
Subscriptions start as low as $199 + GST per month. See our Pricing page for full details.

Can I cancel at any time?
Yes, there are no minimum contract terms or penalty fees to be concerned about, all we require is an email from you giving us 30 days notice.

How will you know what kind of articles to put in my newsletter?
Before we create your first newsletter, we work with you to determine what newsletter category you fall into, eg, construction, health & fitness, professional, retail, etc. We will give you a number of articles from our library bank that fits that category to make sure you are happy. If you have a specific type of article in mind, let us know and we’ll make sure your newsletters contain the right type of content.

Will my emails go to the spam or junk mail folder?
Generally speaking no but occasionally a small percentage, say 2-5%, get caught due to the customers email settings. Your emails and subject lines are regularly tested to ensure they have the greatest chance of landing in your customers’ inboxes each month.

I’ve already got a newsletter template – can you use it?
If you have a template, please don’t hesitate to send it through. We will decide from there whether we can use it for your monthly newsletters. If we can not use your template entirely, we’ll match your brand and format as much as possible.

What happens if I go on holiday – will you continue to send my emails to my customers and contacts?
Yes. We can do definitely do that! We will make sure your service continues without a hitch so even when you’re away, your business will still be top of mind with your customers.

I don’t have a customer database handy, can I get one from the phone book or purchase one online?
No, you cannot collect or purchase a database from the internet. Anti-spam laws are very clear on what you can and can not do regarding bulk emailing. We can help you to collate your customer list.

What if one of my contacts doesn’t want to receive emails from me anymore?
All our email newsletters have an unsubscribe link so your contacts are free to unsubscribe at any time, or you can do this yourself using our Subscriber login portal if you prefer. Once they are unsubscribed they will not receive any further emails.


Social Media FAQs

What social media platforms do you post to?
Facebook, Twitter, LinkedIn and Google+.

What if I do not have any social media sites, but want them?
Simple – we will create them for you. We charge only $49 + GST per site.

And what if I already have established sites?
No problem – we will post to these.

Who writes all the content
We do! We engage copywriters to produce New Zealand relevant content to meet our business clients needs. Content is categorised under business categories, eg, construction, retail, professional services and others. See our Article Library page for all categories.

What happens if I go on holiday – will you continue to post blogs to my social media sites?
We can do definitely do that! We will make sure your service continues without a hitch so even when you’re away, your business will still be top of mind with your customers.

How much does it cost and what do I get?
Subscriptions start at $149 + GST per month, and we post to to each site three times per week. You can have 1, 2, 3 or 4 sites. See our Pricing page for full details.

Can I cancel at any time?
Yes, there are no minimum contract terms or penalty fees to be concerned about, all we require is an email from you giving us 30 days notice.